Last updated: 10 January 2026
1. Introduction
This Privacy Policy (the "Policy") explains how Chronically Healthy ("Chronically Healthy", "we", "us", or "our") collects, uses, stores, and protects personal data when you access or use our website, digital platform, applications, content, and related services (together, the "Services").
Chronically Healthy is in the process of being incorporated as a private limited company (B.V.) in the Netherlands. Until formal registration is completed, this Policy applies to Chronically Healthy as an operating entity.
Registered address:
Spaarne 10B
2011 CH Haarlem
The Netherlands
Contact email (privacy matters):
privacy@chronicallyhealthy.net
For the purposes of applicable data protection laws, Chronically Healthy acts as the data controller in relation to the processing of personal data described in this Policy.
We are committed to handling personal data in a transparent, lawful, and secure manner, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable data protection laws.
We recommend that you read this Policy carefully and revisit it periodically, as it may be updated from time to time.
2. Scope of This Policy
This Policy applies to:
● Visitors to our website;
● Users of our Services;
● Individuals who create an account or profile;
● Individuals who subscribe to newsletters or communications;
● Individuals who contact us directly.
This Policy does not apply to third-party websites or services that may be linked from our Services.
3. Nature of the Services (Important Health Disclaimer)
Chronically Healthy provides informational, educational, behavioural, and lifestyle-support content related to wellbeing and long-term health habits.
Chronically Healthy does not provide medical advice, medical diagnoses, or treatment recommendations. The Services are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare professional for any questions regarding a medical condition.
We do not intentionally collect or process special category (health) data within the meaning of Article 9 GDPR unless explicitly stated and consented to.
4. Personal Data We Collect
"Personal data" means any information relating to an identified or identifiable natural person.
Depending on how you interact with our Services, we may collect the following categories of personal data:
4.1. Contact and Account Data
● Name
● Email address
● Username or profile name
● Account credentials (hashed passwords)
● Information you provide in communications with us
4.2. Newsletter and Marketing Data
● Email address
● Communication preferences
● Consent records
4.3. User-Generated Content
● Information you voluntarily submit through forms, profiles, comments, or other interactive features
4.4. Technical and Usage Data
● IP address (truncated or anonymised where possible)
● Device type, browser type, operating system
● Language settings
● Pages visited, features used, session duration
● Referral source
4.5. Analytics and Tracking Data
If you consent to analytics or marketing cookies, we may collect:
● Client or session identifiers
● Approximate location (city or region)
● Interaction data (clicks, scrolls, page views)
Some of this data is collected through cookies and similar technologies. See our Cookie Policy for details.
Where personal data is required to create an account or to provide certain Services, failure to provide such data may prevent us from delivering those Services. All other personal data is provided voluntarily.
5. Purposes and Legal Bases for Processing
We process personal data only where there is a valid legal basis under GDPR.
Where consent is required, you may withdraw it at any time.
Where we process personal data based on our legitimate interests, you have the right to object to such processing at any time.
6. Cookies and Similar Technologies
We use cookies and similar technologies to:
● Ensure the proper functioning of our website;
● Remember user preferences;
● Analyse usage and improve performance;
● Support marketing and communication activities.
Details about the types of cookies used, their purpose, and how to manage them are provided in our Cookie Policy.
Where required by applicable law, non-essential cookies are placed only with your consent, and you can manage or withdraw your cookie preferences at any time through our cookie settings.
7. Sharing of Personal Data
We do not sell your personal data.
We may share personal data with:
● IT and hosting providers;
● Analytics and marketing service providers;
● Email and communication platforms;
● Professional advisors (legal, accounting);
● Authorities where required by law.
All third-party service providers are required to process personal data in accordance with applicable data protection laws and under appropriate data processing agreements.
Where third parties process personal data on our behalf, they do so only on our documented instructions and under appropriate contractual obligations to ensure confidentiality and security.
8. International Data Transfers
We primarily process personal data within the European Economic Area (EEA).
If personal data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as:
● Standard Contractual Clauses approved by the European Commission; or
● Transfers to countries subject to an adequacy decision.
9. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including:
● The duration of your account or interaction with the Services;
● Compliance with legal obligations;
● Resolution of disputes;
● Enforcement of agreements.
Retention periods may vary depending on the nature of the personal data and the purposes for which it is processed, including any applicable legal or regulatory retention requirements.
When data is no longer required, it is securely deleted or anonymised.
10. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure.
However, no system can be guaranteed to be completely secure. We cannot guarantee the absolute security of personal data transmitted or stored electronically.
11. Your Rights
Under GDPR, you may have the right to:
● Access your personal data;
● Rectify inaccurate data;
● Request erasure of data;
● Restrict or object to processing;
● Withdraw consent at any time;
● Data portability;
● Lodge a complaint with a supervisory authority.
Chronically Healthy does not currently use automated decision-making or profiling that produces legal or similarly significant effects on individuals within the meaning of Article 22 GDPR.
In the Netherlands, the supervisory authority is the Autoriteit Persoonsgegevens.
Requests can be submitted via: privacy@chronicallyhealthy.net.
12. Children’s Data
Our Services are not directed at children under the age of 16. We do not knowingly collect personal data from children.
13. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
14. Changes to This Policy
We may update this Policy from time to time. Material changes will be communicated via the website or by other appropriate means. The updated Policy will take effect upon publication.
The date at the top of this Policy indicates when it was last updated.
15. Contact
For questions or requests relating to this Privacy Policy or personal data processing, please contact:
Chronically Healthy
Spaarne 10B
2011 CH Haarlem
The Netherlands
Email: privacy@chronicallyhealthy.net